How to improve sales performance by Field service management software

Emilly Leia

, Strategy, Tech

A happy and efficient Field workforce is the core of a successful business in this blog should know how your overall sales performance can be improved by Field service management software.

Field workforce Tracking Software has become one of the mandates in the business world, to elevate the business to a global platform and improves sales. The benefits offered by the field service management software are as follows:

Real-time tracking

One of the greatest advantages offered by the Field service management software like Deliforce is the GPS enabled real-time tracking that helps the admin track all the field agents while they are working as field workforce, away from the office. The admin can track the agents and enquire about the cause of any delay or miscommunication, thus ensuring seamless transactions. While real-time tracking helps in ensuring on-time delivery, it also gives a considerable boost to the sales as on-time delivery and no delays ensure an increased number of deliveries.

Admin access from a remote location

Admin can track all the agents in real-time and have access to the location and information of all the agents. This helps the admin to be location independent yet have total control over the business. The admin ensures that agents do not make unnecessary delay and thus ensures customer satisfaction, helping to give a boost to the sales.

Complete record keeping

Field service management software offers automated record-keeping facilities that ensures all activities being automatically recorded in the software, with the time of arrival of the agents, delays of failed services, distance traveled, wait time, as well as reviews and ratings, are given by the customers. Thus a complete overview of the business, along with the performances of the drivers are recorded, helping in regular tracking of the business progress and highlighting faults and flaws, giving a wider scope of improvement.

Last-mile delivery tracking

Delivery and service tracking is taken to a new level with efficient Field service management software. The admin, as well as the customers, can track the delivery agents or field service providers, right from their order placement until delivery. Each step can be tracked by the admin, giving them clarity about the route taken and a number of orders successfully completed. The customers are also sent tracking links once the delivery boy is out with their package or service providers are en route to the customer’s destination. This ensures that the targeted number of deliveries is successfully done, spreading goodwill about the company, thus boosting the sales.

Constant communication with the customers

Field service management software ensures constant communication with the customers until their orders are delivered. This adds to the convenience of the customers and they can track the orders in real life to ensure successful and on-time delivery. Convenience ensures that businesses get repeat customers and thus give the sales figures a much-needed boost.

Deliforce is one such Field service management software that fulfills all the above-mentioned criteria along with offering many other advantages. The software can be customized according to the business needs for pickup and delivery, appointment tracking, as well as field workforce, tracking, and management, thus encompassing most of the industries including FMCG, Ecommerce, Food delivery, Restaurant, pharmacy, salon and spa, laundry, home services and many more.

The increase in sales is dependent on various factors, such as quality, maintenance of time, prompt customer assistance, communication clarity, convenience, user-friendliness and so on. Field service management software offers all these to the admin, drivers as well as the customers, thus addressing the problems faced by each player in any business, resulting in improved sales and increased revenue with goodwill and exponential growth.

See Also: 13 Top Project Management Tools to use in 2020

Deliforce is a saas based company offering the ultimate solution for Field service industries like Field service management software, Admin/Manager can assign different tasks to different field agents and track them in real-time. Helps to Manager to get live updates about work status.
So based on these overall feature Deliforce is one of the Ultimate and perfect solutions for every field service, helps to reduce overall cost, time, efforts and improve field service production rate, performance, and growth of your entire field industries. Let’s contact Deliforce to get details about Solution.